Terms & Conditions

1. Introduction

By accessing or using the website and services provided by techzonelabe, you agree to comply with these Terms & Conditions. If you do not agree, please discontinue use of our website and services immediately.

2. Services We Offer

techzonelabe provides technical assistance including device setup, troubleshooting, smart TV configuration, streaming service activation, printer assistance, Wi-Fi/router setup, device optimization, and related technology support services.

3. User Responsibilities

By using our platform, you agree to:

• Provide accurate, current, and complete information when requested.
• Ensure your device and internet connection meet service requirements.
• Not misuse our website, harm our systems, or engage in fraudulent activities.
• Follow all instructions provided by our support team during service.

4. Payments & Billing

All payments must be completed before or at the time of service delivery unless a prior written agreement exists. techzonelabe is not responsible for payment delays caused by bank processing or third-party payment providers.

By initiating a service request, you authorize techzonelabe to charge for the selected service.

5. Refund Policy

Refund eligibility is governed by our dedicated 15-Day Refund Policy, which you can review on our Refund Policy page. Refunds are issued only in accordance with the terms listed there.

6. Cancellation Policy

• Cancellations made before service begins may be eligible for a full refund.
• If a technician has already started or completed work, cancellation fees may apply or refunds may not be available.
• No-show appointments may incur service charges.

7. Limitation of Liability

techzonelabe is not liable for any damage, data loss, or device malfunction occurring before, during, or after service unless proven to be a direct result of our negligence.

You understand that electronic devices carry inherent risks and agree that techzonelabe is not responsible for pre-existing issues, third-party software failures, network instability, or hardware defects.

8. Third-Party Services

Our support may involve helping you configure or access third-party apps or platforms (such as streaming apps, OEM portals, and device accounts). techzonelabe does not own, control, or guarantee third-party services.

9. Intellectual Property

All website content, including text, graphics, branding, and layout, is the property of techzonelabe and may not be copied, reproduced, or distributed without written permission.

10. Updates to These Terms

techzonelabe reserves the right to modify or update these Terms & Conditions at any time. Changes will be posted on this page with a revised update date. Continued use of our website or services indicates acceptance of the updated terms.

11. Contact Information

If you have any questions regarding these Terms, contact us anytime:

Email: support@techzonelabe.com

Last Updated: August 2025