Refund Policy

15-Day Refund Guarantee

We offer a 15-day refund period from the date of service or payment. You may request a refund if you are not satisfied or if the service was not completed as agreed.

1. Eligibility for Refund

• Service not delivered as promised.
• Unresolved issues after technician support.
• Accidental or duplicate payments.
• Appointment cancellation before service begins.
• Incorrect billing or unexpected charges.

2. Non-Refundable Conditions

• Completed installation or repair that was working at the time of completion.
• Remote support services already performed.
• Hardware or accessories used or installed.
• Cancellation after a technician arrives on-site.
• Customer-caused damage after job completion.

3. Hardware & Parts Refund

• Refund only if unused and in original packaging.
• Opened or installed parts are not eligible.
• Shipping/handling fees are non-refundable.

4. How to Request a Refund

You can contact us using the following methods:

• Email: info@techzonelabe.com
• Website: www.techzonelabe.com/contact

Your request must include:

• Name and contact details
• Date of service
• Reason for refund
• Payment receipt or invoice

5. Refund Processing Time

• Refunds are processed within 3–7 business days after approval.
• Refund is issued to the original payment method only.

6. Need Help?

If you have questions about this Refund Policy, contact us anytime:

Email: support@TechZoneLabe.com